Ward Health Care BV respects your privacy and processes personal data in accordance with the GDPR.
1. Data Controller
Ward Health Care, LLC
Volmolenlaan 20
3000 Leuven
dr.ward.urologie@gmail.com
Website: www.samward.eu
2. Data We Process
- The contact information you provide (name, email address, phone number, message)
- Technical Data (IP address, device and browser information)
- Medical information (only if you provide it yourself via the contact form)
- Cookie preferences and, if enabled after consent has been given, anonymized statistics
3. Purposes
- Answering questions and handling administrative follow-up
- The security and proper functioning of the website
- Statistics (only with your consent, if applicable)
4. Legal Basis
- Legitimate interest (contact, security, and website operation)
- Performance of a contract or precontractual measures (such as entering into a contract)
- Consent (for non-essential cookies)
5. Retention Period
Messages and submissions via forms are retained for up to 12 months after your request has been processed, unless a longer retention period is required by law.
6. Recipients / Processors
Data may be processed by service providers, such as hosting providers, email providers, and the provider of the form plugin, solely for the purpose of ensuring the website functions properly and facilitating communication.
Appropriate technical and administrative measures have been taken to ensure the security of your personal data.
7. Cookies
Non-essential cookies are only placed with your consent. You can change your preferences in the cookie settings.
8. Your Rights and Complaints
You have the following rights regarding your personal data:
- You have the right to know why your personal data is needed, what happens to it, and how long it will be retained.
- Right of access: You may request access to the personal data we process about you.
- Right to Rectification and Supplementation: You have the right to have your personal data supplemented or corrected.
- Right to erasure or blocking: You have the right to request that your personal data be erased or blocked at any time.
- If you have given consent to the processing of your data, you have the right to withdraw that consent and have your personal data deleted.
- Right to data portability: You have the right to request all of your personal data from the data controller and to have it transferred in its entirety to another data controller.
- Right to Object: You have the right to object to the processing of your data. We will comply with your request unless there are legitimate grounds for the processing.
To exercise these rights, please contact us. See below for our contact information.
If you have a complaint about how we handle your data, please let us know. You also have the right to file a complaint with the relevant supervisory authority.
You can exercise your rights by contacting us at: dr.ward.urologie@gmail.com.
Complaints: Data Protection Authority (GBA).
Last updated: August 17, 2026